If one or more of these things aren't verified, reinstall the DigitalPersona Password Manager software. Make sure that the user who is logged on is a member of the Administrators group.To start the System Configuration Utility, click Start, click Run, type msconfig.exe in the Open box, and then click OK. Examine the Startup tab in the System Configuration Utility.To view the Processes tab in Task Manager, press CTRL+ALT+DEL, click Task Manager, and then click the Processes tab. Look for DPAgnt.exe on the Processes tab in Task Manager.If the Fingerprint Registration Wizard doesn't run, verify the following things: The first time that you log on to Windows after you install the Fingerprint Reader, the Fingerprint Registration Wizard is displayed so that you can start registering fingerprints. Method 1: Reinstall and configure the DigitalPersona Password Manager software To resolve this issue, use one of the following methods. Therefore, you can't register the fingerprint. After that, when you try to register a fingerprint with the Fingerprint Reader, the Fingerprint Registration Wizard doesn't run. You install the Microsoft Fingerprint Reader and the Microsoft DigitalPersona Password Manager software. This article provides a solution to an issue in which the Fingerprint Registration Wizard doesn't run after you install the Microsoft Fingerprint Reader and the Microsoft DigitalPersona Password Manager software and then restart the computer.Īpplies to: Windows Server 2012 R2 Original KB number: 909129 SymptomsĬonsider the following scenario.
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